Gas Station in San Ysidro, CA
Situation
The owner of a gas station in San Ysidro, CA realized that his rates had gotten out of control and needed to be looked into.
Having the time to put his attention to this problem was an issue. He decided to take Waste Metrics up on their free no-cost/no-obligation waste audit to see what we could find out and do for him.
Waste Metrics performed a free waste audit.
Audit
The customer had been using the same hauler for 10+ years and experienced multiple large price increases.
After a thorough review of their historical services, we found that this company had many Extra Yardage fees that were billed to his account. The issue was proven to be caused because of missed pick-ups rather than over use of his service.
We also determined that his container had rusted out so bad that the bottom was broken and was leaking trash. Not only was this unsanitary and a complete eye sore, he was paying a premium rate for this container that was in extremely poor shape.
Results
After two weeks of negotiation, Waste Metrics was able to save the customer over $6,000 annually, with an overall savings of 36%.
These extra yardage fee charges were eliminated immediately and they have not had one since Waste Metrics took over management of their services.
The rotten dumpster was exchanged immediately.
No hauling company was changed.
His invoice now shows an all-inclusive fixed monthly cost and has a long-term controlled price protection.
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